FAQ

Shipping

For all Shipping Info visit here

Our shipping times are as follows: 

Special Delivery Guaranteed by 1pm Next Day - Mon-Fri

Tracked 24hr - 1-2 days 

Tracked 48hr - 2-3 days 

UK SHIPPING:
FREE - 24hr Tracked (order is £150 or above)
£7.99 - 24 hour tracked
£4.99 - 48 hour tracked
£12.99 - Special delivery before 1pm

INTERNATIONAL SHIPPING:
£30 international tracked and signed

All of our orders are securely delivered through The Royal Mail.

YOUR ORDER

So long as your order has not been despatched, we are happy to change your order for you. Just email us on support@lumosports.co.uk.

The moment your order is despatched you will be emailed tracking details. If you do not receive this and you feel you should have, please contact us at support@lumosports.co.uk.

Returns & REFUNDS

For all Returns/Refund Info visit here

We offer 14 day returns for a full refund or an exchange. For more information please see our returns policy here

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

HAVE A QUESTION?

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