FAQ
Shipping
For all Shipping Info visit here
Our shipping times are as follows:
Special Delivery Guaranteed by 1pm Next Day - Mon-Fri
Tracked 24hr - 1-2 days
Tracked 48hr - 2-3 days
UK SHIPPING:
FREE - 24hr Tracked (order is £150 or above)
£7.99 - 24 hour tracked
£4.99 - 48 hour tracked
£12.99 - Special delivery before 1pm
INTERNATIONAL SHIPPING:
£30 international tracked and signed
All of our orders are securely delivered through The Royal Mail.
YOUR ORDER
So long as your order has not been despatched, we are happy to change your order for you. Just email us on support@lumosports.co.uk.
The moment your order is despatched you will be emailed tracking details. If you do not receive this and you feel you should have, please contact us at support@lumosports.co.uk.
Returns & REFUNDS
For all Returns/Refund Info visit here
We offer 14 day returns for a full refund or an exchange. For more information please see our returns policy here
To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
HAVE A QUESTION?
CONTACT US BELOW!